Enchant your everyday life with products from "The School for Magical Animals - the Movie" - Made by AWAVE ®

Conditions

General terms and conditions of business

§ 1 Scope

The following General Terms and Conditions apply to all our business relationships with our customers (hereinafter: "Buyer") if the Buyer is a consumer within the meaning of Section 13 of the German Civil Code (BGB).

§ 2 Prices and Order

1. Our prices include value-added tax (i.e., sales tax) at the applicable statutory rate. Additional delivery and shipping costs are specified for each product.

2. The presentation of products in the online shop does not constitute a legally binding offer, but rather a non-binding online catalog. By clicking the "Buy" button, you place a binding order for the goods contained in your shopping cart. Confirmation of receipt of your order, along with acceptance of the order, will be sent via automated email immediately after submission. This email confirmation constitutes the conclusion of the purchase contract.

§ 3 Payment

1. You can pay by invoice (via Mollie), credit card, Sofortüberweisung, Apple Pay, or PayPal. When purchasing on account, the purchase price owed by the buyer must be paid in full within 14 days of receipt of the goods.

2. If you choose to pay by invoice via Mollie, the purchase price is due after the goods have been delivered and invoiced. In this case, the purchase price must be paid without deduction to Mollie, Keizersgracht 126, 1015CW Amsterdam, Netherlands (hereinafter "Mollie") within 14 (fourteen) days of receipt of the invoice. The payment method "pay by invoice" requires a successful credit check by Mollie. If the customer is permitted to pay by invoice after a credit check, the payment will be processed in cooperation with Mollie, to which the seller assigns its payment claim. In this case, the customer can only make payments to Mollie with debt-discharging effect. Even if you choose to pay by invoice via Mollie, the seller remains responsible for general customer inquiries, e.g., regarding the goods, delivery times, shipping, returns, complaints, cancellation notices and returns, or credit notes.

§ 4 Retention of title; offsetting; right of retention

(1) For consumers, we retain title to the purchased item until full payment of the invoice amount. If you are an entrepreneur exercising your commercial or independent professional activity, a legal entity under public law, or a special fund under public law, we retain title to the purchased item until all outstanding claims arising from the business relationship with the customer have been settled. The corresponding security interests are transferable to third parties.

(2) Except in the case of a rescission of the contract after revocation, you are only entitled to a right of set-off if your counterclaims have been legally established or are undisputed or acknowledged by us. Furthermore, you only have a right of retention if and to the extent that your counterclaim is based on the same contractual relationship.

(3) If the customer defaults on any payment obligations to us, all existing claims shall become due immediately.

§ 5 Offsetting and retention

Except in the case of a rescission of the contract after revocation, the buyer is only entitled to offset against us if his counterclaims have been legally established, we have acknowledged them, or they are undisputed. Furthermore, the buyer is only entitled to exercise a right of retention to the extent that his counterclaim is based on the same contractual relationship.

§ 6 Cancellation policy

The cancellation period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the goods.

To exercise your right of withdrawal, you must inform us, AWAVE GmbH, Chiara-Ambra-Platz 1, 77743 Neuried, Tel.: (+49) 7807/95 66 190, Fax: (+49) 07807/95 66 48, Email: info@awave.de, by means of a clear statement (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You can use this withdrawal form for this purpose.  However, this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send your notification of your exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period. You will bear the direct cost of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.

§ 7 Warranty

All goods from our store are subject to statutory warranty rights. Regarding goods customized according to customer specifications, we point out that any errors made by the customer during customization (e.g., spelling mistakes) are the customer's responsibility and do not trigger any warranty claims.

§ 8 Applicable law

The contract language is German. You have the option of concluding the purchase agreement in German or English.